Shipping & returns

 

Shipping

The Netherlands
Free shipping for orders over €60
Shipping costs for orders below €60: €5,75
Shipping 1-3 days
Delivery 1-7 days

Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden

Free shipping for orders over €100
Shipping costs for orders below €100: €15
Shipping 1-3 days
Delivery 2-7 days

Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Lithuania, Malta, Romania, Slovakia, Slovenia
Free shipping for orders over €120
Shipping costs for orders below €120: €20
Shipping 1-3 days
Delivery 5-10 days


Returns and exchanges

I accept returns within 14 days of receipt. If you want to return your item(s), you can send your item(s) packed in original packaging to:

BY ZINDZI
Bongerd 9
6411JL, Heerlen
The Netherlands

The shipping costs will be for your own expense.
Once I have received your order in good conditions, I will transfer back the money within 14 days.

In case you’ve received a wrong or damaged item, please send an email to shop@byzindzi.com with a description and a photo of the issue and I will try my best to find a good solution.